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Directory Support

Membership Directory FAQ’s

Business Members, Community Partners and/or Sponsors in good standing with the AGLCC can create their own business listings in our Member Directory. Current members who need help renewing their business profile should read the  FAQ’s below. If you don't see an answer to your question in the FAQ's, please email our Membership Committee for further assistance.

How do I get my business listed?  

To create a business listing in our directory, you must be a Business Member, Community Partner and/or Sponsor in good standing with the AGLCC. Social Memberships do not include Directory Listings.

Member listings are basic listings.  In order to add your business logo and additional information about your services and locations, the Member will need to upgrade to a premium listing.
New members will receive email instructions on setting up their business profile once their membership has been processed and approved.

Current members who need help renewing their business profile should read the  FAQ’s under Directory Support or email our Membership Committee.

When will I receive confirmation of my membership application so I can set up my business listing?  

Confirmation of your membership should arrive via email within 24-48 hours of application. If you have not received your confirmation email or instructions about creating your business listing, please or email our Membership Committee for assistance.

I didn’t get my email confirmation.  

Be sure to check your junk mail folder and add admin@atlantagaychamber.org to your address book to make sure emails from the AGLCC are coming through. If you still do not see a confirmation email, please email our Membership Committee for assistance.

I forgot my password  

If you have forgotten your password, please visit the lost password page and enter your email address. You will then receive an email from support@chambermaster.com with instructions for resetting your password. Please be sure to check your spam folder and add support@chambermaster.com to your address book to make sure you receive emails related to your account.

I lost my account information  

The primary email address you provided for your organization also serves as your username. If you have forgotten the primary email address you provided, please email our Membership Committee for assistance.

How can I create my own business category?  

The AGLCC board has designated certain business categories in the directory that are reflective of our current membership. To make the directory more user-friendly, we encourage members to choose from the available categories. If you feel that your business does not fit within reason under any of the available categories, please email our Membership Committee for assistance. We reserve the right to make recommendations for categories that best suit your business in order to maintain a clean and easy-to-use directory for all members.

What happens if I forget to renew my membership? Will I have to create a new profile?  

Don’t worry. If your membership lapses your profile information will be restored once you renew your membership.

How do I edit my listing?  

Visit our Member Log-In page, enter your username and password, and click submit.

From the Dashboard, click “Profile” and then “Update Profile” at the bottom of this field.

Basic Listings allow you to edit only the “Organization Info.” Enhanced listings allow you to list additional information such as web page info, maps, photos and logos.

To make edit to your organization’s info, use the “VIEW” link at the bottom of each section. You can then make changes to your profile.

Be sure to click “Save Changes” before leaving this page.

How do I apply for an Enhanced Listing in the Member Directory?  

All Members – new and current – can upgrade to an Enhanced Listing via the membership application form by selecting the “Enhanced Directory Listing” option under “Additional Opportunities.”

Once your payment has been processed and approved, you will receive a confirmation email from support@chambermaster.com. You can then log in via the Member Log-In page and make updates to the Enhanced Listing options.

What comes with an Enhanced Listing in the Member Directory?  

All Members in good standing will have a Basic Listing in our Member Directory which includes:

  • Company Name
  • Web Address
  • Physical Address
  • Phone Number

Enhanced Listings include all of the above, plus:

  • Social media links
  • Company description
  • Hours of Operation
  • Driving Directions
  • Location Map
  • Photos
  • Logo
  • Video

Will AGLCC set up my listing for me?  

Portions of information from your membership application are used to automatically populate your member profile in the directory. Basic information, such as your company name, phone number and address are automatically added. However, you have the ability to update your information as needed. If you sign up for an enhanced listing, you will be able to connect your profile to your social media feeds, add a company description and create a map to your location.

And if you would like to speak with someone about your directory listing, please email our Membership Committee to set up a call.

How quickly can I expect a reply from the Membership Committee?  

We try to respond to all requests within 48 hours. If you have not heard from one of our board members within that timeframe, please continue to follow up and one of our board members will contact you as soon as possible to coordinate a solution for you.


> Meet the Membership Committee